Accessibility Statement

Heritage Steel is committed to providing an inclusive and accessible online experience for all users, including people with disabilities. Our goal is to ensure that everyone can browse, shop, and interact with our website comfortably and independently.

We strive to follow best practices aligned with:

  • Web Content Accessibility Guidelines (WCAG) 2.2 Level AA
  • Americans with Disabilities Act (ADA)
  • European Accessibility Act (EAA) (where applicable)

Accessibility is an ongoing effort, and we continually evaluate and improve our website to support users with diverse needs.

Accessibility Tools & Features

To help visitors customize their browsing experience, our website includes an Accessibility Menu, which can be opened by clicking the accessibility icon or pressing CTRL + X.

One-Click Accessibility Profiles

These preset profiles make quick adjustments based on common accessibility needs:

  • Epileptic safe: Reduces flashing or animated content.
  • Vision impaired: Increases text size, contrast, and visual clarity.
  • Cognitive focus: Simplifies layout and highlights key elements.
  • ADHD friendly: Lowers distractions and reduces motion on the page.
  • Motor impaired: Enhances keyboard accessibility and simplifies interactions.
  • Color blindness: Applies supportive color filters for clearer differentiation.

Text & Display Adjustments

Visitors can control how text and visual content appears:

  • Bigger text
  • Text spacing
  • Line height
  • Text alignment
  • Bigger cursor
  • Dyslexia-friendly font
  • Image tooltips
  • Hide images
  • Pause animations

Color Adjustments

Tools that support visibility and contrast preferences:

  • Invert colors
  • Adjust brightness, contrast, and saturation
  • Apply color filters (grayscale, red/green, blue/yellow, green/red)

Navigation & Reading Support

Features designed to help with reading and orientation:

  • Reading line & reading mask
  • Highlight links
  • Read page (text-to-speech)
  • Page structure mode
  • Full keyboard navigation support

Widget Controls & Layout

Users may also customize how the Accessibility Menu itself appears:

  • Large widget mode
  • Multilingual menu
  • Move widget (left/right)
  • Hide widget
  • Reset settings: Restore all accessibility preferences to default

Technical Approach

Our website is built using modern technologies that support accessibility, including:

  • Semantic HTML
  • WAI-ARIA attributes
  • CSS for layout and visual styling
  • JavaScript for interactive components

These technologies help ensure compatibility with:

  • Major browsers (Chrome, Safari, Firefox, Edge)
  • Assistive tools such as JAWS, NVDA, VoiceOver
  • Keyboard navigation and a variety of devices

Ongoing Improvements

We regularly:

  • Review content and code updates
  • Conduct automated and manual accessibility tests
  • Monitor accessibility guidelines and regulatory updates
  • Address newly discovered accessibility issues
  • Maintain an ongoing improvement plan

Accessibility is not a one-time project — it's a continuous commitment.

Limitations & Third-Party Content

Despite our efforts, some parts of the site may not be fully accessible:

  • Third-party integrations (apps, embedded widgets, reviews, videos)
  • User-generated content
  • Legacy media or older page templates
  • External services beyond our control

If you experience any barriers, we will make reasonable efforts to provide accessible alternatives upon request.

Feedback & Contact Information

We welcome your feedback on the accessibility of our website.

If you encounter an accessibility issue or have suggestions, please contact us:

Email: info@heritagesteel.us

Phone: 9313605950

Address: 157 Airport Rd, 37042 Clarksville Tennessee, United States

Heritage Steel Cookware
SHOP COOKWARE
Hammer Stahl Cutlery
shop knives

Frequently Asked Questions

Yes! We use no chemical coatings of any kind, so our cookware is made without PFAS, PFOA, PTFE (Teflon), ceramic silanes, lead, cadmium, or any other crazy thing people are making cookware with these days.

No funny business here, just high quality cladded steel.

Yes! All of our cookware uses an outer layer of stainless steel that is magnetic, making it induction compatible.

Yes, our cookware is safe to use with metal utensils since we don't use any type of coating that can get scratched off. However that doesn't mean our pans are completely scratch-proof. When using metal utensils, be sure not to use anything that's especially sharp, and don't use a lot of pressure.

For everyday cooking, we recommend using wooden or silicone utensils. But for situations where metal utensils are especially useful, go ahead and use them!

We've been helping our customers maintain their cookware for over 40 years.

If any of your cookware doesn't look quite right straight out of the box, let us know! We will happily repair or replace your item at no cost to you.

If any part of your cookware ends up breaking or behaving in an unexpected way during normal cooking, just fill out a simple claim and we'll review it. As long as you're not doing anything crazy with your cookware, we'll repair or replace any pieces that have issues.

All of our cookware (including our lids) is made at our factory in Clarksville, TN. We source input materials from the US and abroad.

While we try to source from the US whenever we can, some of the specialty materials we use in our cookware aren't readily available to purchase in the US. We source our cladded steel from South Korea.

We'll always do our best to be open and transparent about our sourcing and manufacturing practices. If you have any questions, let us know!

Yes, our cookware does include nickel in its stainless steel cooking surface. Nickel is an important element in the alloy to help make the steel more corrosion resistant and durable.

For those who may be concerned about increasing dietary nickel as a result of using stainless steel cookware, there is very little need to worry. A recent study found that cooking with stainless steel results in "amounts released below known allergy-triggering thresholds". To best reduce dietary nickel, it's advisable to reduce intake of foods that are high in nickel.

Yes, our cookware does include aluminum in its core. These layers of aluminum are used to spread heat evenly and efficiently along the bottom and sides of our fully clad cookware. However, because these layers are fully sandwiched between protective layers of stainless steel, the food you're cooking will not be exposed to any aluminum.

We recommend hand washing for all of our cookware as some dishwashing detergent are highly corrosive and can damage the cookware over time.

map of usa with star in clarksville, tennessee

over 40 years of american manufacturing

Running a quality-obsessed factory here in the USA is hard.

Why have we kept at it?

spiral visual graphic

The

Product

By making these pans right here, we get full control over all the details and processes. If something isn’t up to our standards, we can improve it. We’re continually refining our manufacturing, ensuring that every pan is reliably high quality.

factory workers

The

People

We’re a small team, a good portion of which has worked here for decades. These colleagues are our friends and neighbors, and our factory relies on their expertise, knowledge, and hard work to keep producing great products year after year.

the Henn family

3 generations

family-owned & operated

Making and selling cookware has been the Henn family business for decades. While our product has evolved over the years, our mission has not:

Make a great product, sell it at a fair price, and pay good wages to the American workers who build it. Our aim is to craft tools that help people fall in love with cooking at home.

our history of cookware

our history of cookware our history of cookware