New Era Cookware

Yes! We use no chemical coatings of any kind, so our cookware is made without PFAS, PFOA, PTFE (Teflon), ceramic silanes, lead, cadmium, or any other crazy thing people are making cookware with these days.

No funny business here, just high quality cladded steel. If you want the longer version of how we think about cookware safety, read Beyond “Non-Toxic”.

Yes! All of our cookware uses an outer layer of stainless steel that is magnetic, making it induction compatible.

Stainless steel has a bit of a learning curve, but it’s not hard once you’ve got a couple of basics down — and you’ll get better browning and more flavor than you ever would from a nonstick pan. The two keys are preheating the pan properly and using enough oil or fat. Our cooking techniques guide walks you through it step by step.

Yes — every piece is oven- and broiler-safe. Because our cookware is all metal with no coatings or plastic parts, there’s nothing to melt or break down at high heat. Just note that the stainless steel handles do get hot on the stovetop and in the oven, so keep a towel or mitt handy.

Yes, our cookware is safe to use with metal utensils since we don't use any type of coating that can get scratched off. However that doesn't mean our pans are completely scratch-proof. When using metal utensils, be sure not to use anything that's especially sharp, and don't use a lot of pressure.

For everyday cooking, we recommend using wooden or silicone utensils. But for situations where metal utensils are especially useful, go ahead and use them!

We've been helping our customers maintain their cookware for over 40 years.

If any of your cookware doesn't look quite right straight out of the box, let us know! We will happily repair or replace your item at no cost to you.

If any part of your cookware ends up breaking or behaving in an unexpected way during normal cooking, just fill out a simple claim and we'll review it. As long as you're not doing anything crazy with your cookware, we'll repair or replace any pieces that have issues.

All of our cookware (including our lids) is made at our factory in Clarksville, TN. We source input materials from the US and abroad.

While we try to source from the US whenever we can, some of the specialty materials we use in our cookware aren't readily available to purchase in the US. We source our cladded steel from South Korea.

We'll always do our best to be open and transparent about our sourcing and manufacturing practices. If you have any questions, let us know!

Yes, our cookware does include nickel in its stainless steel cooking surface. Nickel is an important part of the alloy — it’s what makes the steel more corrosion-resistant and durable.

For most people there’s very little reason to worry about dietary nickel from cookware: the amounts are small, and your diet is a far bigger source of nickel than any pan. We cover the whole question in depth in Why We Don’t Make Nickel-Free Cookware. If you’re actively managing your nickel intake, the most effective step is cutting back on foods that are high in nickel.

Yes, our cookware does include aluminum in its core. These layers of aluminum are used to spread heat evenly and efficiently along the bottom and sides of our fully clad cookware. However, because these layers are fully sandwiched between protective layers of stainless steel, the food you're cooking will not be exposed to any aluminum.

We recommend hand washing for all of our cookware as some dishwashing detergents are highly corrosive and can damage the cookware over time.