1-3 business days

We've been helping our customers maintain their cookware for over 40 years.

If any of your cookware doesn't look quite right straight out of the box, let us know! We will happily repair or replace your item at no cost to you.

If any part of your cookware ends up breaking or behaving in an unexpected way during normal cooking, just fill out a simple claim and we'll review it. As long as you're not doing anything crazy with your cookware, we'll replace any pieces that have defects.

Yes, our cookware is safe to use with metal utensils since we don't use any type of coating that can get scratched off. However that doesn't mean our pans are completely scratch-proof. When using metal utensils, be sure not to use anything that's especially sharp, and don't use a lot of pressure.

For everyday cooking, we recommend using wooden or silicone utensils. But for situations where metal utensils are especially useful, go ahead and use them!

We recommend hand washing for all of our cookware as some dishwashing detergent are highly corrosive and can damage the cookware over time.